I have been 'temporarily' locked out of my website for 2 wks.

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  lisab55 · Member · Feb 24, 2017 at 5:10 am

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  I have tried sending an unlock to every email account we have. I have deleted and renamed folders as instructed. I am still locked out of my website. I need help.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 24, 2017 at 7:08 am

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  bunchauctionrealty.com is hosted at FranTech Solutions not here at WordPressdotcom. You’ll want to contact your hosting provider directly.

  Standalone WP (org) and WordPressdotcom (where we are) are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  In general, help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page

  Good luck!