I have canceled my subscription but still receive invoices

  • Unknown's avatar
    karinkarinkarin68 · Member ·

    Fakturerad till
    Ryde Equestrian

  • staff-doublebassd · Staff ·

    Hi there,

    Thank for for the receipt. This is for a charge from a different WordPress.com account than the one you are contacting from. It is the Starter Plan and domain subscription of the domain sannamarie.com for the WordPress.com account karinfalkemo.

    Since you have confirmed ownership of the upgrades, I have canceled your subscription to the plan and sannamarie.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

    I would log into that account to gain access to receipts and any other information pertaining to the cancellation.

    I will redact the receipt since it was posted in a public forum.

    Please let me know if you have any other questions.

    Take care,

     

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