I have cancelled the domain from you so I can purchase it to another service.

  • Unknown's avatar

    I have canceled the domain from you so I can purchase it from another service. When you guys will release that parked domain from your registrar?

    Domain:
    tribeccadesignco.com

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi! When you cancel a new domain it will go into holding for a bit. I think registrars just do that to be sure people don’t cancel accidentally, only to have their name bought up by someone else.

    We have a few options:

    Wait: You can wait about five days for the domain to be released. So long as no one else buys it before you do, you can purchase it again here or with another provider.

    Repurchase the Domain: We can send an invoice for the domain. Once it’s restored, you will be able to use it with a monthly plan here, or you can point it to another host and transfer after 60 days.

    Purchase an Annual Plan: To host your site here after all, buy an annual plan, skip the domain option, then update us here.

    I’m guessing waiting a few more days would work best for you, but if you’d like to-re buy the domain here so you can access it faster, you will be able to point it to your new host and transfer it later. Let us know how we can help.

  • Unknown's avatar

    Okay, please repurchase the domain here and I will attach my host to it. Send the invoice and revert back the domain to my account. How much time that would take?

    Thanks,

  • Hi there,

    I have restored the domain to your account, which you can confirm here: https://wordpress.com/me/purchases/

    I have also sent an email to you directly with an invoice for domain registration fees ($18) so please be on the look out for that. Your payment at that link will finalize adding the domain to your account so if you do not see it let us know and we will email you the link again, thanks!

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