i have inherited the management of this site and want to close it…

  • Unknown's avatar
    andeeeeeeeee · Member ·

    this is an OLD OLD version of a website we currently host elsewhere, the person who set it up for our company is long gone, as is any of the login information, we don’t want this outdated website live, and if somehow, the company is still paying for it, we’d like to stop. But because I don’t know WHO set it up or any of the login into they used, not sure how to go about it. but it is important, as this site is super outdated and our customers are finding it instead of the current up to date site. thanks.

    WP.com: Yes
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

    Note: If you do not have the proofs asked for in that form, you can choose the Transaction ID and enter a random string of numbers to allow you to send the form.

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