I have just bought premium but the system is still acknowledging me as free

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  lordofthereeves · Member · Jul 2, 2014 at 10:20 am

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  My premium isn’t working so I can’t make a premium blog. When will I be able to utilise my premium membership?

  The blog I need help with is: (visible only to logged in users)

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  evanwp · Staff · Jul 2, 2014 at 2:37 pm

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  Hi,

  My premium isn’t working so I can’t make a premium blog. When will I be able to utilise my premium membership?

  Enabling a Premium Plan on your site doesn’t make a lot of visible changes initially, however it allows you to use additional features such as a Custom Domain, Custom Design, and VideoPress.

  Premium is active on your site, you can start using these features right away. You can check the status of your upgrade at any time here under Store > My Upgrades:

  https://jamespeterreeve.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  When you’re ready, you can select a Custom Domain by going to Store > My Domains and adding it there, and you can customize the appearance of your site from the Appearance > Customize page.

  Let me know if you have any questions!

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  lordofthereeves · Member · Jul 3, 2014 at 10:43 pm

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  nope i still cant use it because whenever i go on create a blog the site just tries to sell me premium so i cant use premium at all unless i pay for it again. Please can you sort this out for me?

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  lordofthereeves · Member · Jul 3, 2014 at 10:52 pm

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  actually i see. It is alll more complicated than i first foresaw. thanks for your help