I have just paid the account, but no confirmation, is that normal?

  • Unknown's avatar
    granadasevens · Member ·

    Hi, I have just paid the yearly subscription and the receipt is visible in the billing, but it also says it´s outstanding in the upcoming charges (see below). I shouldn´t be upcoming if I paid it today.

    Billing History
    A complete history of all billing transactions for your WordPress.com account.
    Date All Apps

    Jan 7, 2015
    Multiple items
    View Receipt
    $26.00
    Dec 9, 2013
    Multiple items
    View Receipt
    $26.00
    Jan 8, 2013
    Multiple items
    View Receipt
    $26.00

    Upcoming Charges
    Dec 8, 2015
    Domain Registration for granadasevens.com
    Yearly
    $26.00

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jeremeylduvall · Member ·

    HI!

    It looks like your domain granadasevens.com is up-to-date and good through 1/8/16. You can see that here:

    https://granadasevens.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    It doesn’t appear as though auto renewal is turned on for that upgrade, which would attempt to bill you 30 days in advance to prevent mishaps from pulling the domain down. So, you shouldn’t be billed until you manually make the payment!

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