I have just received an update and now I can't access my page, I see this

  • Unknown's avatar
    itsgolfworld · Member ·

    My password is not being recognised nor is my email when I try to recover it.

    This is what I see

    Can you please email me at (email visible only to moderators and staff)

    Warning: require_once() [function.require-once]: Filename cannot be empty in /home4/jeffhall/public_html/Prestigegolfhomes.com/wp-content/themes/virtue/functions.php on line 10

    Fatal error: require_once() [function.require]: Failed opening required ” (include_path=’.:/opt/php52/lib/php’) in /home4/jeffhall/public_html/Prestigegolfhomes.com/wp-content/themes/virtue/functions

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    richrobinkoff · Member ·

    Hi.

    Based on the code you provided, it seems the site you are having issues with, http://prestigegolfhomes.com, is a self-hosted WordPress install. I checked your hosting and it is through HostGator. WordPress installs on HostGator are features of a self-hosted WordPress install.

    You can check with the support for HostGator.
    Questions about self-hosted WordPress (better known WordPress.org) sites can be directed to the support forums at https://wordpress.org/support/

    To learn more about the difference between WordPress.com and WordPress.org (self-hosted), please review the differences here http://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar
    itsgolfworld · Member ·

    Thanks Rkoffy for your help.

    I did contact Hostgator and they had no idea what I was asking them, they told me it was not listed with them even after to told them it was.

    I don’t understand how to fix this but you have helped more than anyone else.

    So thanks

  • The topic ‘I have just received an update and now I can't access my page, I see this’ is closed to new replies.