I have lost access to my account

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  shawhanmulkey · Member · Dec 2, 2018 at 2:40 am

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  When I reset the password it sends me to an empty account. My site is EnvironmentalCentury.net. Please help me regain access to my account. The email that the system thinks that I have is (email visible only to moderators and staff).

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  gemmacevans · Member · Dec 3, 2018 at 4:53 pm

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  Hi shawhanmulkey,

  environmentalcentury.net is owned by the account, stephenmulkey. If you haven’t done so already, please try resetting the password with that username (or the email address your last purchase receipt was sent to).

  This process will send a password reset email to the address we have on our system — I can’t share that information with you for security reasons so please check all of your email accounts including the spam folders.

  Come back to me if you have any trouble.