i have lost content for no apparent reason

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  rosaliemelin · Member · Mar 12, 2013 at 5:40 pm

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  i need to speak to someone about lost content when updating a blog post. i have lost a lot of content and will no longer use or recommend this service if the bug doesn’t get fixed and if i can’t obtain my lost content back. i want to talk to a person over the phone about this.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 12, 2013 at 5:44 pm

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  Have you tried to recover a post revision?
  Have you tried to restore from trash?
  
  Go to Posts > All Posts, hover over the title of the post, click Edit and check the Post Revisions module for previous saved versions of the post. http://en.support.wordpress.com/posts/post-revisions/

  If you’re not seeing the Revisions module while on the editor screen, click Screen Options (top right corner of your Admin page) http://en.support.wordpress.com/screen-options/ to activate it. Then select the post and page modules to include them. http://en.support.wordpress.com/modules/#list-of-modules Then you ought to be able to go here > Dashboard > All Posts > Posts and locate the post and recover it from post revisions.

  If you cannot locate the post for locating and restoring a post revision, and it’s not in your Trash folder http://en.support.wordpress.com/trash/ then you will not be able to recover it. http://en.support.wordpress.com/trash/#restoring-from-trash

  Did you create your post on the dashboard of your own blog?
  Dashboard > Posts > All Posts > Add New

  Or did you create your post on the front page of WordPress.com?
  http://wordpress.com/#!/post/

  Advice:
  Create your posts on the dashboard of your own blog
  Dashboard > Posts > All Posts > Add New

  Or use an offline blog editor so you always have backups on your own computer http://en.support.wordpress.com/xml-rpc/

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  timethief · Member · Mar 12, 2013 at 5:45 pm

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  i want to talk to a person over the phone about this.

  There is no phone support here and the assumption that it would produce a different response from the one I posted above is erroneous.

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  raincoaster · Member · Mar 12, 2013 at 5:58 pm

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  Take a look at the other posts in the forum with the Missing Post tag; your solution may be there https://en.forums.wordpress.com/tags/missing-post

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  rosaliemelin · Member · Mar 12, 2013 at 5:58 pm

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  thank you, thank you, thank you. i was unaware that you could go back and view your revisions. i apologize if i was at all abrasive, losing material is like losing hours of your life and i was frustrated because i’m not sure what had even happened. thank you, again.

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  timethief · Member · Mar 13, 2013 at 4:01 pm

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  You’re welcome.