I have lost the ability to log into blog marucha.wordpress.com
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Today I was not able to log into my WordPress hosted blog. My password did not work though I have never changed it.
I was trying to reset/restore the password but I got no SMS and no mail with instructions.
I do not know my activation URL or activation key and could not prove that I am the owner of the blog.
What can I do?
The blog is ‘marucha.wordpress.com’.Kind regards
MJ WiechowskiThe blog I need help with is: (visible only to logged in users)
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Hi there,
I don’t see any recent password reset attempts on that site.
Please log out of this account and clear your browser cache and cookies, and then try resetting the password again via this link:
https://wordpress.com/wp-login.php?action=lostpassword
As you own upgrades in that account you can also use the transaction ID from any past payment on that account to verify your ownership on the account recovery form:
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Thanks a lot for your reply.
1. Logging out and clearing browser data unfortunately did not help. I made again several attempts to recover the password but received neither SMS nor mail. Perhaps my phone number is wrong or obsolete?
2. I was lucky to find a recent payment to WordPress and its Transaction ID. I filled in the form to recover the account. Now I am waiting for the reply.
Thanks again
MJWiech -
Uppdate:
I did several attempts to recover my password without any success – but all of a sudden I received two mails from WordPress with instructions and was able to create new password.
Problem solved.
Thanks for help.
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An additional question…
How can I retrieve the original activation key / activation URL which have been lost together with old mails?
This question is of lower priority :-) -
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It’s not possible to retrieve the activation URL, but I see you also own some upgrades in this account. Go to your billing history and print out the receipts for those upgrades:
https://wordpress.com/me/purchases/billing/
The transaction IDs on those receipts can be used for account recovery should you ever need it.
Also make sure to set a recovery email address in your security settings:
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