I have messed up changing the URL of my temporary stackstaging address to my permanent website address

  • Unknown's avatar
    muckapup · Member ·

    Hi I hope you can help out. I have messed up changing the URL of my temporary stackstaging address to my permanent website address (I had just finished setting up my website). Is there any way to correct this, as I cannot access the settings on my account to amend the website address.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

  • The topic ‘I have messed up changing the URL of my temporary stackstaging address to my permanent website address’ is closed to new replies.