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Forums / I have NEVER been a user or member of whatever this is.l

I have NEVER been a user or member of whatever this is.l

  • Unknown's avatar
    0colinmichael0 · Member · May 10, 2021 at 2:53 pm
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    I am trying to close this account. On the close account screen (even after entering the required info), the close account button is grayed out.

    Please DELETE my account, I have never been a member of WordPress, and have not interest in becoming one.

  • Unknown's avatar
    a18s · Member · May 10, 2021 at 3:01 pm
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    @0colinmichael0 Hi there,

    This is how one can delete their account:
    https://wordpress.com/support/close-account/

    Hope this helps!

  • Unknown's avatar
    kokkieh · Staff · May 11, 2021 at 5:16 am
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    Hi there,

    I don’t see anything in your account that would prevent you from closing it, so this is likely a browser issue. Please clear your browser cookies and cache, then try again. If it still won’t work, please try using a different browser.

    But only you can do this. For security reasons we cannot delete your account at your request. Only someone logged into the account can take this action.

    I have never been a member of WordPress, and have not interest in becoming one.

    This account was created on 21 January 2021, and owns the site, https://audiolivemusic.wordpress.com/. The account is verified and the site was publicly launched after it was created, which indicates someone was using it. If that wasn’t you, then it was someone who has access to your email account, as that’s the only way they’d have been able to verify the account.

    So in that case you might want to tighten up security on your email account, to prevent any further possibly unauthorised access.


    @anastas10s
    , the OP isn’t asking for instructions how to close their account. They’re reporting that the option isn’t available/working for them.

  • Unknown's avatar
    0colinmichael0 · Member · May 11, 2021 at 6:48 am
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    How do I get this bloody thing to kill my account. I don’t need passive aggressive support people, or any more run around. I never signed up, at least support was nice enough to give me the email associated with this account. The previous support person said you will not help me delete the account. Ok, I got in to site, went to delete, it asks me type in part of my email. I tried numerous times. The delete button was ALWAYS grayed.

    Look I just want to be done with this company. I have about as much interest in WordPress as I do for becoming an astronaut.

    HELP

  • Unknown's avatar
    a18s · Member · May 11, 2021 at 6:49 am
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    I’ve missed that, thanks for jumping in @kokkieh

  • Unknown's avatar
    0colinmichael0 · Member · May 11, 2021 at 6:56 am
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    Please @kokkeh leave me alone. Had enough of your garbage

  • Unknown's avatar
    a18s · Member · May 11, 2021 at 7:17 am
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    @0colinmichael0 Hi there,

    One has to go ahead with deleting their own account for security reasons, as mentioned above.

    Therefore, your options are detailed here, in this document:
    https://wordpress.com/support/close-account/

    There is a section with alternatives in there also, for you to consider, should you continue facing problems with the button greyed-out as you describe.

    Please note that I am a member in this forum, like you.

    Hope this helps!

  • Unknown's avatar
    justjennifer · Member · May 11, 2021 at 8:22 am
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    Hi there folks, I’ve merged 0colinmichael0’s other thread here as it does have some relevance. It appears at https://wordpress.com/forums/topic/i-have-never-been-a-user-or-member-of-whatever-this-is-l/#post-3676831


    @anastas10s
    kindly also add the MODLOOK tag to duplicate threads as well so Staff can review and do whatever is needed. Thanks.

  • Unknown's avatar
    a18s · Member · May 11, 2021 at 9:48 am
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    @justjennifer 👌

  • Unknown's avatar
    kokkieh · Staff · May 11, 2021 at 10:01 am
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    went to delete, it asks me type in part of my email

    To close your account you must not type in part of your email, but your account username, 0colinmichael0. Please make sure that’s what you’re typing in the confirmation box.

    It must be typed exactly – the confirmation is case-sensitive, and will not work if you capitalize any letters, or if you, for example, substitute the zeroes with “O”s.

  • The topic ‘I have NEVER been a user or member of whatever this is.l’ is closed to new replies.

Tags

  • delete account
  • merged
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 9 replies
  • Last activity 5 years
  • Latest reply from 0colinmichael0

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