I have no access to my site Error 403
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In the last week, my site has loaded very very slowly. Today I have no access at all. I am sure there is a problem cause by updating some plugins. I went to the WordPress site, which invited me to disconnect Jetpack: now WordPress says I have no site at all.
This is infuriating, and if I could have some help to tell me where things went wrong, or where I am at fault, it would be wonderful! Thank you. There seems to be no other way I can get help.Correct account: Unknown
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
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Hi there,
It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead.
Your site still exists (from what I can see) at tobefrank.com.au so the good news is that the site itself is not lost. To get Jetpack reconnected (so you can see the site under your WordPress.com account) please report this issue to Jetpack support by asking here, and they will be happy to help. Thanks!
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