I have no existing DNS codes and it won't accept my new ones from GoDaddy! Help!

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  rachelwright11 · Member · Oct 1, 2014 at 6:16 am

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  I called GoDaddy support to bring my e-mail address with my domain to you guys and the DNS codes won’t save. Additionally, there are no existing DNS codes in place. Please help! Thanks!

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Oct 1, 2014 at 4:41 pm

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  Hi Rachel,

  It looks like you were able to successfully add some DNS records for your domain, which you can see here:

  https://rachelgibbstherapy.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Just click “Edit Domain” and then “Edit DNS”. Can you let me know if you’re still having trouble?

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  rachelwright11 · Member · Oct 2, 2014 at 5:00 am

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  ​Thank you for checking on this – I was able to fix it!

  Rachel

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  jeremeylduvall · Member · Oct 2, 2014 at 4:16 pm

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  Wonderful! Please let me know if you need anything else.

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  rachelwright11 · Member · Oct 2, 2014 at 5:00 pm

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  ​Jeremy,

  Thank you so much!

  I do need 3 things actually.

  1. My website is flipping back and forth between the old one and new one (directed it to here from an old hosting site)

  2. GoDaddy gave me 4-5 CNAMEs to put into the DNS area that won’t take.

  3. How do I get this e-mail onto my phone and imail like I had before?

  Thank you so much for your help!!!

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  jeremeylduvall · Member · Oct 2, 2014 at 10:13 pm

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  Hey Rachel,

  Please see below:

  My website is flipping back and forth between the old one and new one (directed it to here from an old hosting site)

  Odd…I’m thinking this might just be a caching issue. Can you try clearing your browser’s cache? Instructions can be found here:

  Solve Common Browser Issues

  GoDaddy gave me 4-5 CNAMEs to put into the DNS area that won’t take.

  Can you let me know what the CNAME records are for? It looks like you’ve added records for an Outlook email account. Are you also trying to add them for a GoDaddy email account?

  http://en.support.wordpress.com/domains/add-email/add-godaddy-email/

  How do I get this e-mail onto my phone and imail like I had before?

  That’s honestly going to be a better question for your email provider. Each provider is going to have different settings to log on via your phone and through third-party apps. I’m sorry I can’t help more here!