I have no purchases listed under 'Manage Purchases'. There is literally no way to cancel t
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My account was set to auto-renew despite no saved credit cards. No purchases have been listed, but my credit card has been charged. The email on the account received no emailed notice before the charge There is no way for me to cancel these plans. I want a refund. I want my premium plan and domain mapping canceled.
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I would like to help you get this resolved quickly!
I checked the mgraves2016 WordPress.com account history, and there are no purchases listed for that account. It sounds to me like you may have made a purchase using a different account name in the past and that could be where the charge is coming from. There is one blog listed for the mgraves2016 account, and I checked the user list for that blog but I don’t see any others listed there. Is there
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other username or email address you may have used in the past to make a purchase at WordPress.com?
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