I have paid for no-ads upgrade but adverts are still showing?

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  jfrapwell · Member · Sep 19, 2012 at 11:05 am

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  I have paid for no-ads upgrade but adverts are still showing?
  Blog url: http://positivepr.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  jenia · Member · Sep 19, 2012 at 3:17 pm

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  Hi there, the No Ads upgrade for your blog http://positivepr.wordpress.com/ is still active and will expire on October 5, 2012, unless you choose to renew it. I don’t see any adverts on your blog. Could you please send me a screenshot that shows the ads? (Some users have virus/malware on their computers – that’s one possible reason why you might be seeing unwanted ads).