I HAVE PAID FOR WORDPRESS BUT ITS SAYING I HAVENT

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  callummcguigan4 · Member · Jun 15, 2021 at 4:37 pm

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  The money has come out for a WordPress plan that cost me 240 for the year, but now it’s saying I have to upgrade

  The site I need help with is conroyssite.wordpress.com.

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  staartmees · Member · Jun 15, 2021 at 5:02 pm

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  I guess that paid plan is connected to another account of yours. To find out what a charge is about, go to https://wpchrg.wordpress.com/

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  callummcguigan4 · Member · Jun 15, 2021 at 5:15 pm

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  So, I have found the account, found the email associated but then when I go on it’s still not saying any plan is on the account. When I try and make a query on email or live chat it won’t let me because I haven’t got a premium account, when I actually have

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  staartmees · Member · Jun 16, 2021 at 5:11 am

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  You are still logged in to the wrong account. Log out from current callummcguigan4 and log in to the account owning the upgrade.