I have requested a refund on 02/16/2016 of 99$

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  virtuosogg · Member · Feb 23, 2016 at 6:20 am

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  I have requested a refund on 02/16/2016 of 99$,
  it hasnt refunded back to my visa card.

  DESCRIPTION AMOUNT
  Total: $-99.00
  WordPress.com Premium(refund)
  virtuosodotgg.wordpress.com
  $-99.00

  it has been 6 days since the refunded date.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 23, 2016 at 8:41 pm

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  Hey there,

  It takes 7-10 business days for the refund to reflect on your credit card. So, let me know if you still do not see anything after a few more days.

  Thanks!

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  virtuosogg · Member · Feb 28, 2016 at 2:00 am

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  now it has been 11 business days, still no refund.
  Please refund it back asap

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  staff-doublebassd · Staff · Feb 29, 2016 at 2:28 pm

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  The refund was made on the 16th, so today (29th) is the 10 business day. Let me know if you did not receive the refund by today.

  Thanks!

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  virtuosogg · Member · Mar 1, 2016 at 4:03 pm

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  No, still did not receive a refund.

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  staff-doublebassd · Staff · Mar 1, 2016 at 4:13 pm

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  Hi there,

  I checked internally and the refund was processed through PayPal on February 16th, 2016 for $99.00. Once it has been issued through PayPal, we don’t have any way of tracing it, so I would recommend contacting your bank to confirm that the refund isn’t reflected on your statement yet.

  Let me know if you have any questions.

  Thanks!