I have several websites that are about to expire and need to be renewed. Please contact me immediately. Thank you

• 

  ym1101 · Member · Jun 1, 2020 at 9:41 am

  • Copy link
  • Add topic to favorites

  I have several websites that are about to expire and need to be renewed. Please contact me immediately. Thank you

• 

  ym1101 · Member · Jun 1, 2020 at 9:42 am

  • Copy link

  I have several websites that are about to expire and need to be renewed. Please contact me immediately. Thank you

• 

  staff-mckluskey · Staff · Jun 1, 2020 at 9:55 am

  • Copy link

  Hi,

  there is only one free site under your account. What sites are you referring to?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to reach out directly to your host.

• 

  ym1101 · Member · Jun 1, 2020 at 10:14 am

  • Copy link

  staff-mckluskey ppxox.com and uuxox.com Why can’t I renew these two websites? Please ask the customer service to answer. What should I do?

• 

  fstat · Staff · Jun 1, 2020 at 1:04 pm

  • Copy link

  Hi there,

  Those sites are owned by a different account than the one you’re currently logged in.

  I also see that you have an open ticket with our Billing Support team. They’ll review your case and follow up with you there.