I have spent at least ten minutes, I think, trying to find out how to contact an intelligent, live h

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  here926 · Member · Nov 18, 2016 at 6:14 pm

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  Communicate with a live person. that means giving me enough contact information to let the blog poster know that something is available that the blog poster said that the blog poster wanted to get!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 18, 2016 at 6:18 pm

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  Everyone answering questions here is a live human being.

  All support docs are at https://en.support.wordpress.com/
  Search for getting help https://en.support.wordpress.com/?s=getting+help
  Results Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  help@wordpress.com

  That said, the quickest way to get an answer to your support question is to state clearly and exactly what you do need help with in a peer support forum thread like this one.

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  timethief · Member · Nov 18, 2016 at 6:20 pm

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  Your detailed theme description page is at https://wordpress.com/themes/penscratch/ and that’s where set up instructions for it are found. The live demo site is at https://penscratchdemo.wordpress.com/

  Assuming you can login note that on the bottom of your Admin page you will find a link to the step by step Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/

  See also the “Video Quick Start” tutorial http://en.support.wordpress.com/video-quick-start/