I have two inquiries.

  • Unknown's avatar

    1. I am using the General Press theme.

    In the process of exploring themes, the previously set theme was deleted.

    Ask if it is possible to restore to the previous theme.

    2. The blog post summary section exposed on the main page does not work normally.

    The entire text is exposed without being summarized, but it is not adjusted with any settings.

    Please reply after checking the above two inquiries.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host njob.io on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at hosting.kr. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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