I have two wordpress accounts under one email and I cant log in to the 'user' account to e

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  hollyannfitzgerald · Member · May 28, 2017 at 9:15 pm

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  I have two accounts under one email (I set up the second to be able to create a forum on wordpress), I don’t know how this is possible. When I try to reset the password for the 1st account (the Admin of the website), I dont get any email, it doesn’t recognise my username as a username. How can I add this 2nd account to be an admin so I dont get locked out.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · May 29, 2017 at 8:23 am

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  Hi hollyannfitzgerald,

  I have two accounts under one email

  We require each user account to have a unique email address, which means two accounts cannot use the same email address.

  When I try to reset the password for the 1st account (the Admin of the website) I dont get any email, it doesn’t recognise my username as a username

  Which account are you trying to reset the password for?

  Once I know more, I’ll have a look at what is happening.