I have unsubscribed from following this site but I am still receiving notifications of updates

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  thesupercargo · Member · Oct 7, 2022 at 10:58 am

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  I have unsubscribed from following this site and from any thread I may have signed up for, but I am still receiving notifications of updates. It looks like the site owner has given up trying to stop spam and I am recieving notifications of spam comments in at least one thread. How can I stop these notifications?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Oct 7, 2022 at 2:58 pm

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  Hi there!

  Can you let us know the URL of the site where you’re receiving notifications? Once we have that information, we’ll be better able to advise.

  Thank you!

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  thesupercargo · Member · Oct 8, 2022 at 3:06 pm

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  It’s this page:
  https://sandrascribbles.com/2013/05/29/a-moonlit-dance/

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  thesupercargo · Member · Oct 8, 2022 at 3:17 pm

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  Hi again,

  I would like to upload a screenshot of the mail I received, but it doesn’t seem possible.

  I’ve looked at the original page and the comments under the piece, and I can’t see the spam I’m receiving, so I guess the owner is still curating the site. But I don’t kow why I’m receiving copies of the spam despite having unsubscribed.

  Thanks again,

  John

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  staff-doublebassd · Staff · Oct 9, 2022 at 3:41 pm

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  Hi there,

  There are a few ways we recommend sharing a screenshot:

  https://wordpress.com/support/make-a-screenshot/#sharing-your-screenshot

  Feel free to upload the screenshot to your media library, as we can view it from there as well.

  Thanks!

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  thesupercargo · Member · Oct 9, 2022 at 4:47 pm

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  That easy!
  :-)

  Here you go.

  https://thesupercargo.com/wp-content/uploads/2022/10/New-Comment.jpg

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  staff-doublebassd · Staff · Oct 9, 2022 at 6:56 pm

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  Hi there,

  To confirm, you both tried to unsubscribe using the link under your comments on the owner’s page (as I can see on the screenshot). I am not seeing the site from your following list, but let’s try a few things. Did you also try to unsubscribe by using the link in the notification email you received as well?
  Check and see if you see the comment option still listed on your subscription management page:

  Status

  Let me know if this works for you. If not, we’ll look further into this for you.

  Thanks!