I havent been able to activate my account

  • Unknown's avatar
    cordeliarosashopgmailcom · Member ·

    I have requested the activation email several times, but when I click on the email hyperlink it takes me to WordPress page with a pop-up saying: ‘Email confirmed!’.
    But when i get to my profile is still asking me to activate my account.

    I don’t have a site with WordPress.com yet

  • staff-zinnia · Staff ·

    It sounds like your browser is just holding on to old information. Try signing in from a different browser to confirm this idea. Additional browser troubleshooting steps can be found on this page.

    WP
    How to Solve Common Browser Issues » Advanced Browser Troubleshooting
    in WordPress.com Support
    6 min read
    After you’ve tried preliminary browser troubleshooting steps, this support page will help you provide us with more information to troubleshoot why your WordPress.com site may not be loading in your browser. Table of Contents TraceroutesTraceroutes in WindowsTraceroutes in Mac OS XTraceroutes in LinuxHTTP HeadersHTTP Headers in Mozilla FirefoxHTTP Headers in Google ChromeHTTP Headers in Safar

    Write back to us here if more help is needed.

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