i haven't been given the domain name i clicked on.

  • Unknown's avatar
    nelsonpjefferson · Member ·

    I selected ‘myname’.com but was given ‘myname’.wordpress.com instead. How can i get the domain i initially selected? Thanks in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    baldfreud · Member ·

    Hi,

    You can start by making sure you have followed the steps from this support documentation on how to register a new domain:

    Register a New Domain

    Were you able to complete the purchase for your new domain? If so, you have to go to your blog and click on My Sites > Domains and select the domain you have previously bought. You will then see the button which says “Make Primary”, click the button and confirm changes.

    Domains

    If you had troubles completing your new domain purchase you can add “modlook” tag to this thread and someone from staff will help you with the domain name as soon as they become available.
    https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    Hope this helps

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi nelsonpjefferson

    I selected ‘myname’.com but was given ‘myname’.wordpress.com instead. How can i get the domain i initially selected? Thanks in advance.

    Every site comes with a free address with .wordpress.com in the URL. You can hide the .wordpress.com part by registering a new domain if you have purchased a WordPress.com plan.

    If you want to register for a new domain then here is the support document that will help you in registering the new domain:
    https://en.support.wordpress.com/domains/register-domain/

    If you have the domain with you that you want to use with WordPress site then you can use your already purchased domain with WordPress in two ways.
    1. Transferring the domain register with someone else to WordPress.com.
    Here is the support document for transferring your domain to WordPress.com:
    https://en.support.wordpress.com/incoming-domain-transfer/prepare-domain-for-transfer/
    https://en.support.wordpress.com/incoming-domain-transfer/

    Please follow the steps in the above link to get your domain transferred. One important thing is Transfer of domain can be done only if your domain is 60 days old (period varies for each registrar you can check this with your domain registrar)

    If your domain is not free from the initial period in which you can make your domain transfer as per your domain registrar then we can map this domain to the WordPress site.

    2. Mapping your existing domain Here is the support document for this that will help you in mapping your domain with WordPress: https://en.support.wordpress.com/domains/map-existing-domain/

    – Firstly you need to upgrade your site to WordPress paid plans as we can’t add the Custom domain under free plan.

    To know more about the plan features and pricing please visit the link below:
    https://wordpress.com/pricing/

    Each paid plan comes with a free domain credit you can use to either register a new domain, or either transfer or map one you already own.

    Hope this helps.

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