I haven’t receive my refund

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  amanmi · Member · May 7, 2020 at 11:58 am

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  sir i purchased a plan for personal and after sometime i applyed for refund and i received a mail that is your payment will be initiate within 7 to 10 buisness days but, today is 9th day and i haven’t receive any refund yet. please reply and refund my money as soon as possible.
  thank you

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  staartmees · Member · May 7, 2020 at 12:05 pm

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  It kan take up to 10 business days but some, mostly foreign, banks do need a lot of more time.

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  supernovia · Staff · May 7, 2020 at 5:29 pm

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  I can confirm this was sent; we have an ARN we can provide if your bank cannot find the refund. But my guess is they’re still routing it. Can you get in touch with them directly?