I haven’t received my money

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  trilorej · Member · May 30, 2018 at 1:30 am

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  I canceled my subscription 96$ but I haven’t received anything
  I don’t want the premium plan, I just upgraded because I thought that there was a discount! I want my Personal plan again and the 48$

  The blog I need help with is: (visible only to logged in users)

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  trilorej · Member · May 30, 2018 at 1:37 am

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  I have only received 48$
  I want the other 48$ so that I can resubscribe

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  kokkieh · Staff · May 30, 2018 at 8:06 am

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  Hi there,

  Both payments have been refunded. However, we do not control how long your bank takes to process the refund and show it on your account on their end. If it’s been more than ten business days since you requested the refund, please contact them directly so they can follow up from their end.