I having issues signing into my wordpress for my website.

• 

  stacyc95413c30d · Member · Nov 30, 2019 at 2:14 am

  • Copy link
  • Add topic to favorites

  I lost my password for e-vpn.net and I press the link for forgot password. I enter my email address but I do not get any links there

• 

  kokkieh · Staff · Dec 2, 2019 at 8:40 am

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.