I just bought a premium plan and now my theme doesn't display correctly
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After purchasing a premium plan for $79, the header image on my blog displays in the wrong place. If I choose to hide it, the menu is also hidden.
The blog I need help with is: (visible only to logged in users)
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Also, even when the menu is displayed with the incorrectly place header image, it doesn’t work. Clicking menu items doesn’t do anything (though submenus are displayed correctly, but they also don’t actually go to the page they reference).
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I have visited vjphotos.net and viewed several of its pages, and it appears to be functioning correctly:
Your menu items seem to be correctly functioning, as well.
The issue you encountered was most likely due to either your browser’s cache, or DNS not yet being up-to-date.
Can you please try clearing out your cache and cookies?
If I’ve misunderstood the issue, or if you have any other questions, please let me know.
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Actually it is functioning correctly now because I cancelled the premium upgrade. Once I did that, the site returned to its previous functionality. I’m not really in a good position to have the site unusable for even a day, so rather than wait I decided to return to the free site which works.
I’m still at a loss to know what happened when I went premium, or how to troubleshoot it in a timely fashion so that my visitors are not inconvenienced again.
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Adding a WordPress.com Premium Plan to your site should not affect its header image or menus. It simply adds additional functionality to your site:
If you feel like trying again and need assistance, please us know.
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