I just got charged

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  jda03e · Member · Feb 11, 2015 at 6:40 am

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  I just got charged for my website automatically. I did not want this. Please take my credit card off your account auto renewl and please provide me my refund. thank you

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 11, 2015 at 3:25 pm

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  @jda03e

  I’d be happy to cancel johnandmaruja.com and refund the associated charge.

  Before I proceed, there are a few points I need to cover.

  If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

  If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:

  http://en.support.wordpress.com/domains/domain-management/

  Once you confirm how you’d like to proceed, I will get started processing your transaction, and will remove your credit card information from our system.

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  jda03e · Member · Feb 13, 2015 at 4:40 pm

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  Yes go ahead and delete and refund me.

  Thank you,

  John antapasis

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  pmciano · Member · Feb 13, 2015 at 5:23 pm

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  @jda03e

  I’ve canceled your domain and refunded the associated charge, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you have any more questions regarding this transaction, let me know.

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  jda03e · Member · Feb 13, 2015 at 6:10 pm

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  Thank you!

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  pmciano · Member · Feb 13, 2015 at 6:21 pm

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  @jda03e

  You’re welcome!

  If you have any other questions regarding WordPress.com, please let us know :-)