I keep getting an error message on my website
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Hi so i keep getting this message on my website when someone tries to pay for beauty products, it will give them and error message that says : Credit card number is not valid for sandbox use. Can anyone help me with this please?
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Hi @beautybylex1,
It sounds like you might be using a testing environment on your live site.
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:https://woocommerce.com/my-account/create-a-ticket/
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
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