I keep getting logged out and unable to log back in when I try to access Network Admin Dashboard

  • Unknown's avatar
    racelinph · Member ·

    Please please help. I haven’t had trouble logging in to my admin account until tonight. I’m setting up my Google Adsense and wanted to install a plugin.
    So I tried to go to network admin dashboard (not the dashboard for my site – because there is no option to add new plugin there) , but I keep getting redirected to the login page.
    My password’s already there. I answer the ‘prove your humanity’ question. Click login. But it doesn’t work. What is wrong? Please. I’ve been trying countless times for over 1 hour now.
    My Sites -> Network Admin = then I get logged out

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

  • The topic ‘I keep getting logged out and unable to log back in when I try to access Network Admin Dashboard’ is closed to new replies.