I keep getting this message: Your IP (162.144.203.198) has been flagged for potential security violations. Find out more…

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  davidkramer3 · Member · Nov 2, 2018 at 2:30 am

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  I keep getting this message on both my computers and sometimes on external computers like a public library. For a while, I wasn’t getting the message but today it has returned. Wondering what it is? Also, should I contact wordpress or bluehost?

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Nov 2, 2018 at 6:06 am

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  This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Thanks.

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  kokkieh · Staff · Nov 2, 2018 at 11:06 am

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  HI there,

  Can you please tell us exactly where you’re seeing that message? On what page, and what are you trying to do when you see it?

  Knowing exactly where you see it will allow us to point you to the best place to get help with this, if it’s not with us.

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  davidkramer3 · Member · Nov 2, 2018 at 11:08 am

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  Thanks for getting back. I believe I need to contact jetpack which I just did.

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  kokkieh · Staff · Nov 2, 2018 at 11:11 am

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  Ah, okay. If it’s with the Jetpack plugin on a self-hosted site, that’s the best place, though you likely just need to whitelist the IPs you’re using:

  Jetpack

  If you’re using public computers it’s very possible those IPs are flagged by our system, but if you whitelist them in Jetpack it allow logins to your site from those IPs.