I keep getting WordPress > Error

  • Unknown's avatar
    adminaustraliancollegeorg · Member ·

    I updated to the new version and update the visual editor plug in and now nothing is happening – I cannot view my site or get into wordpress to edit it.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • ericfri · Staff ·

    Hi adminaustraliancollegeorg,

    Unfortunately, you haven’t provided enough information to be of much help. Would you be able to provide the URL to your website?

    Based on your name, I’m guessing it’s http://adminaustraliancollege.org/ which appears to be hosted with https://www.hostinger.com/

    Without knowing more, the first steps I would suggest you try are:
    – Login to your web hosting provider’s admin panel, be it WordPress.com or other.
    – They should offer some way to access the WordPress admin panel, where you can hopefully reinstall things or restore from a backup (if you have one).

    If the website is not with WordPress.com, it would be best to contact the support team where it is hosted.

    I hope that helps.

    Cheers,
    Eric

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