I let my domain name expire…
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And now I would like to renew it, but when I click on Renew domain, it freezes up and nothing happens.
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This blog’s domain scholarsgardentutoring.com expired 33 days ago!
Are you sure you are logged in as Admin under the exact same username account that registered the site and purchased the upgrade for it?
Organizations, companies and/or groups of any kind do not own blogs. Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account, who registered the blog under that username account and their associated email address and purchased any upgrades.
The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or to update credit card information, or to transfer the blogs and the upgrades to another username account.
https://en.support.wordpress.com/change-credit-card-details/
http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
https://en.support.wordpress.com/my-upgrades/#transferring-upgradesPlease see Domain Expiration https://en.support.wordpress.com/domains/domain-expiration/ for your options.
I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@daniellebonnici, this domain is in redemption right now. I’ll contact you via email with details.
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