I let my site mapping expire, now I can't renew

  • Unknown's avatar
    parisfortheholidays · Member ·

    I am trying to renew and reinstate
    parisfortheholidays.com and
    daybaseball.com

    Please advise

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

    I’ve tagged this thread in the sidebar with modlook for Staff attention. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

  • Unknown's avatar
    boston55 · Member ·

    I tried again, and it worked
    Thanks for the help!

  • Unknown's avatar
    timethief · Member ·

    Do you still need help or are you okay now?

  • kokkieh · Staff ·

    Hi there,

    Your domain setup appears completely messed up to me. It’s working, yes, but it’s not working the way it should.

    In the parisfortheholidays account you have a Site Redirect upgrade that’s redirecting the WordPress.com site, daybaseballgames.wordpress.com, to the domain, parisfortheholidays.com and in the boston55 account you have a Site Redirect upgrade that’s redirecting the WordPress.com site, daybaseballdotcom.wordpress.com to the domain, daybaseball.com.

    The Site Redirect upgrade is for when you want to direct traffic AWAY from your WordPress.com site to a completely different site.

    If you want either of your WordPress.com sites to show at that domains you need the Domain Mapping upgrade instead. You appear to have things set up at GoDaddy through a process called domain masking, which makes it look like it’s working, but in actual fact it’s going to cause people problems when they try to comment on or follow your site, it prevents us from tracking the stats on your site accurately, and it completely breaks the mobile responsiveness of your theme.

    Please let me know exactly how you want things set up, i.e. which WordPress.com site showing at which domain, and I can help you fix this.

    You can read more about how domain mapping works here:

    Use a Domain You Already Own (Domain Mapping)

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