I like to refund premium theme
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I bought premium theme for wordpress.com and I’m going to move on self hosted wordpress site. I know I can refund the theme within 30 days but can’t find where. How can I refund the theme?
The blog I need help with is: (visible only to logged in users)
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Hi,
Please follow this link to have a look at your purchases: https://wordpress.com/purchases
Refer to the following support page to know how to be refunded: https://en.support.wordpress.com/refunds/
Happy blogging!
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I visited the page you mentioned above and I cancelled subscription plan of wordpress.org before. however, I still have trouble with refunding premium theme becuase there is no cancellation button on the page. FYI, I’m sure I bought it within 30 days.
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You know I’m trying to refund
premium theme, notsubscription planof wordpress.com?I clicked [side menu – manage purchase] > [purchase – Business Identity(theme name)] and I’m in [Manage Purchase – Business Identity]. In this page, I’ve got only
priceandauto-renews on. There is no active button on the page. -
Yes I understood what was the issue, thanks.
I simply wanted to make sure you followed all the steps.I added the modlook tag so that WordPress.com staff can have a look at it.
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Hey there,
Not a problem! I have canceled your subscription for the Premium Theme: Business Identity and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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