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Forums / I literally just need wordpress support

I literally just need wordpress support

  • Unknown's avatar
    uselessnope · Member · Dec 15, 2022 at 10:42 pm
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    I need to recover an account. I have the activation key. WordPress tells me its invalid. I just want to send an email to support please I am walking in circles.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    amiteshg93 · Member · Dec 16, 2022 at 1:56 am
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    Hi there,  

    Staff can help you out in this regard.  

    Thanks for your patience while staff gets back to you. I’ve added Modlook for quicker responses.  

    Thank You. :)

  • Unknown's avatar
    aleone89 · Staff · Dec 16, 2022 at 10:10 am
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    Hey there,

    Many thanks for reaching out. What is the Username of the account you’re looking to restore?

  • Unknown's avatar
    themagicrobot · Member · Dec 16, 2022 at 11:06 am
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    See

    https://wordpress.com/forums/users/uselessnope/topics/

    Revealing the full address of the site you’re talking about would help staff help you.

  • Unknown's avatar
    uselessnope · Member · Dec 16, 2022 at 3:51 pm
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    Eexpii is the account, I apologize I did not realize the amount of posts i made about recovering. I have an email with the activation link, but the forum for it says its invalid. And I never purchased anything so I can’t use a transaction ID.

    If i could i would ask to delete the other threads, not my intention to spam it, oops.

  • Unknown's avatar
    staartmees · Member · Dec 16, 2022 at 3:58 pm
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    There is no wordpress.com account expii, https://wordpress.com/forums/users/eexpii/.

    If you are talking about the website https://eexpii.wordpress.com/, that site has been deleted. A site can be restored within 30 days after deletion. However when I see your topics history – https://wordpress.com/forums/users/uselessnope/topics/ – it looks as if you are way over those 30 days.

  • Unknown's avatar
    helper-heroponriki · Member · Dec 16, 2022 at 4:08 pm
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    If it’s the username eexpii that you want to recover, I’m afraid it won’t be possible. We can only reverse an account closure during the first 30 days after an account is closed. However, once the 30 days have passed, all your sites and account data are purged and cannot be restored.

    In your case, the account was deleted in April 2019 which is well outside our ability to restore.

    I hope that clarifies things.

  • Unknown's avatar
    uselessnope · Member · Dec 16, 2022 at 4:58 pm
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    Tragic, but understandable. Thank you for telling me. I get social anxiety which is why I just wanted to email. I wish you could reuse usernames though. As wordpress tells me it already exists. But i can’t recover it.

  • The topic ‘I literally just need wordpress support’ is closed to new replies.

Tags

  • account
  • restore
  • wpcomhelp

About this topic

  • In: Support
  • 6 participants
  • 7 replies
  • Last activity 3 years
  • Latest reply from uselessnope

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