I log in…and it says my blog is non-existent…

• 

  elissaelliott · Member · May 14, 2015 at 1:52 pm

  • Copy link
  • Add topic to favorites

  I received an email notice to update WordPress on my site. I’ve tried logging in, which it wasn’t reading for a while, but now that it seems I’m in, it tells me my website is non-existent. But it seems live and well. At least I hope. How do I get into my admin panel to update WordPress?

  http://www.elissaelliott.com

• 

  alexjgustafson · Member · May 14, 2015 at 1:59 pm

  • Copy link

  Hi there,

  You’ve reached support for the free sites hosted at WordPress.com. Your site at http://www.elissaelliott.com/ is hosted by Internet Names for Business using the free WordPress software available here:

  http://wordpress.org.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue. However, if WordPress is installed in your domains root directory, you should be able to log in here:

  http://www.elissaelliott.com/wp-admin/

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out these sites:

  http://werkpress.com/
  http://jobs.wordpress.net/
  http://wpcurve.com/

  You may also wish to contact your host’s support team for more assistance.

  -Alex G.

• 

  elissaelliott · Member · May 14, 2015 at 2:18 pm

  • Copy link

  Thank you, Alex. I’ll contact my host provider!