I lose all my photos

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  dixavier27 · Member · Mar 6, 2018 at 5:26 pm

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  I have a site and I’ve lost all the pics from them. I trying to get it back, have any way?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 6, 2018 at 5:32 pm

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  Hi there,

  Your site is not on wordpress.COM servers and we cannot help you.

  bauarcano.com.br is hosted by CyrusOne
  IP Address: 108.167.132.244
  Name Servers:
  ns886.hostgator.com.br
  ns887.hostgator.com.br

  We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.