i lost access of my website

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  blackshadow1237860 · Member · May 8, 2024 at 5:45 am

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  hello dear yesterday I was destroying to link my website to shopify store my website was well made well-working already I was just trying to link to shopify so I can have the benefits of shopify I don’t know how to link the website to shopify I don’t what I did but by mistake I changed some domains DNS settings and I lost completely access my website now if I put my URL I don’t get to my website it takes me to the shopify store I already talked to the shopify customer support and they said I need to talk to my website providermy website was powered by WordPress woocommerce and now I can access this anymore I talk to my domain company and they said I need to talk to you because there’s a problem in DNS settings so I don’t know how to reach you that’s why I create the new WordPress account I choose the free domains the domain on this account doesn’t matter nothing I created this account just to contact you
  my website URL was : https://pakistanitechsupplier.com/
  my domain was pakistanitechsupplier.com
  I’m so nervous and I’m so scared I’m gonna lose all of my work I’m working on this website from four months these let me know can you help me and can you help me to get back my website now I can’t access the dash border any kind of thing from well-press of my website I can access anything

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  vajrasar · Staff · May 8, 2024 at 2:26 pm

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  Please note that the domain name pakistanitechsupplier.com is not registered with or pointing to any site created or hosted with WordPress.com. It could be a self-hosted WordPress installation (hosted on another hosting service).

  I’d encourage you to read the difference between WordPress.com and self-hosted WordPress installation (WordPress.org) here – https://wordpress.com/support/com-vs-org

  You can also watch a video about the difference between WordPress.com and self-hosted WordPress installation (WordPress.org) here: https://www.youtube.com/watch?v=ji60zP706WQ

  You will need to reach the support of the hosting service where you have hosted the site that opens on the domain name pakistanitechsupplier.com.