I lost all my Stats on my self hosted blog

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  gustmv · Member · Oct 4, 2012 at 6:29 pm

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  I make a redesign in my page self hosted on Camionetica.com, and when I turn on again Jetpack it appears that all my Stats for 7 years has been lost. I dont know why if the stats are hosted on wordpress.com this could happen.

  Thanks for your time
  Blog url: http://camionetica.com

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  coffeemanmatt · Member · Oct 4, 2012 at 7:17 pm

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  Hi there,

  Did you have the Jetpack plugin connected to a different WordPress.com account before you made the redesign?

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  gustmv · Member · Oct 4, 2012 at 8:29 pm

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  The problem we have is that we had an account before the statistics associated, and with the redesign inadvertently one team member make the sync with another account. Now I try to reconnect with the old account and even though the account was previously associated its keep appearing the new statistics and not the old ones, Without being the 7 years ago.

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  staff-blorbo · Staff · Oct 4, 2012 at 8:35 pm

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  Was the old account previously connected under the WordPress.com Stats plugin?

  If so, was the blog’s URL ever changed while using that plugin?

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  gustmv · Member · Oct 5, 2012 at 1:26 pm

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  Yes, it was years ago with wordpress.com stats, but we changed when came out Jetpack. In one time we make a change from /blog to eliminate the /blog. But the stats still working in that time.

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  staff-blorbo · Staff · Oct 5, 2012 at 6:51 pm

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  In that case, the stats will not be recoverable due to a bug in the old WordPress.com Stats plugin.

  Sorry for the trouble!