I Lost backup code and activation link

  • Unknown's avatar
    avadheshm · Member ·

    Hi,

    I have changed my phone number and lost my backup codes, since I have the two-step verification enabled, I cannot access to my account.

    The blog address is: https://moneymakerfinancialresearch.wordpress.com/

    I tried to recover my account using the form available, but I don’t have the activation link, backup codes and never bought something for my blog.

    Could you help me disabling the extra verification, so I can access and configure it once again with my new phone number.

    Kind regards,

    avadhesh

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    vaidehisingh · Member ·

    Hi there,

    I have changed my phone number and lost my backup codes, since I have the two-step verification enabled, I cannot access to my account.

    The blog address is: https://moneymakerfinancialresearch.wordpress.com/

    I tried to recover my account using the form available, but I don’t have the activation link, backup codes and never bought something for my blog.

    Could you help me disabling the extra verification, so I can access and configure it once again with my new phone number.

    Your query requires staff intervention, hence, I’m adding modlook tag in this thread. Moreover, prefer considering this support document for account recovery: https://en.support.wordpress.com/account-recovery/

    Hope this helps!

  • fstat · Staff ·

    Hi there,

    I have sent you a message to the email address associated with the account you want to recover. Please follow the step-by-step instructions and follow up there with any questions you may have.

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