I lost both my websites

  • Unknown's avatar
    mannystern · Member ·

    I had two websites: mannystern.com and mannystern.wordpress.com
    I was working recently with a new version of mannystern.wordpress.com, and paid the $13 to enable mapping mannystern.com onto mannystern.wordpress.com.
    Now, i cannot get either website up. I have spend endless hours trying to fix it, and just makes it worse.

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Hi Manny,

    It appears that the your domain (mannystern.com) was set to primary before switching the nameservers over to ns1.wordpress.com and ns2.wordpress.com.

    You can change the primary domain back to your wordpress.com address at this link:
    https://mannystern.wordpress.com/wp-admin/paid-upgrades.php?page=domains
    (the Store->Domains link on your dashboard). Click the radio button next to your mannystern.wordpress.com address and click Update Primary Domain.

    At this point, you should be able to see your wordpress.com site. Now, to map the domain, this support doc can help: http://en.support.wordpress.com/domains/map-existing-domain/

    Basically, you’ll need to set your nameservers on where you purchased mannystern.com to ns1.wordpress.com and ns2.wordpress.com. If you have e-mail addresses at mannysterm.com, please let me know and I can provide some additional information on how to ensure e-mail still works after the switch.

    Thanks for using WordPress.com and please let me know if you have any questions!

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