I lost everything. =(

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  pasarmalamonline1 · Member · Aug 10, 2020 at 1:31 am

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  I was using pasarmalamonlinewoo.shop and stayed the entire night to do the website. And I could not create a payment at the checkout page, which prompted me to pay a fee of $132 USD. I bought a flatsome theme for a price, did not sleep and went i thought i was close to the website finishing, I went on to pay for upgrading the WordPress. Now i lost everything. I am distraught.

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  staff-mckluskey · Staff · Aug 10, 2020 at 8:34 am

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  Hi there!

  Your site pasarmalamonlinewoo.shop is hosted with Siteground, not WordPress.com and there are no paid upgrades under your account here.
  You may want to reach out directly to your host or post to the community forums at https://wordpress.org/support/forums/.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.