I lost everything on the website after resetting my password
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Hi there,
On what site are you working? The account you’re using to post here was only created a few hours ago and does not own any sites on WordPress.com.
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the website I’m working on is rosepetitlouisstore.com i worked on it way before but I did not published it yet and i tried to login a week ago and it kept saying my password is wrong even though i was typing in the right password so i reseted it. When i logged in with the new one the website was blank. I gave up in trying to gain back the old one and began recustomized the new website but i just want to know if there would be any future problems for not solving it it at the root and what should’ve i done different for the future? Thank you for replying
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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