I lost my account

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  sunbinlionel · Member · Jan 6, 2026 at 9:09 am

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  I lost my account.Only I can remember is my visa number,can you help me to find my account

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  staartmees · Member · Jan 6, 2026 at 9:10 am

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  First things first: what is the URL of the site you are having on the wordpress.com platform?

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  sunbinlionel · Member · Jan 7, 2026 at 12:02 am

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  I didn’t create any web pages at that time.Moreover, I forgot that I had subscribed at that time. However, a few days ago, I received a deduction record from my credit card, showing that the deduction was made by WordPress. I can provide you with the credit card deduction record.

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  staartmees · Member · Jan 7, 2026 at 6:35 am

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  You must use the Transaction ID to restore access to your account as described at https://wordpress.com/support/account-recovery/#transaction-id