I lost my account

• 

  columbusdetailmycar · Member · Dec 6, 2022 at 7:55 pm

  • Copy link
  • Add topic to favorites

  YEsterday while I was editing my page , I lost my wordpress account.
  Can u chec kit for me pls . Thank you

  Self-declared URL: https://cardetailingcolumbusohio.com/
  Jetpack: Unknown
  WP.com: Unknown

• 

  helper-heroponriki · Member · Dec 6, 2022 at 8:26 pm

  • Copy link

  Hi there:

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

  You should reach out to your host Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps!

• 

  supernovia · Staff · Dec 7, 2022 at 1:15 am

  • Copy link

  columbusdetailmycar I found an extra copy of your request and deleted it for you. I just wanted to add: perhaps you need to log in here?
  https://cardetailingcolumbusohio.com/wp-admin

  Your login there is different from the one here at WordPress.com. I hope this helps.