I lost my password, I tried to re install it but now I have a new profile and I can’t find the old one

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  maxiemillion · Member · Nov 29, 2018 at 6:14 pm

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  see above

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  musicdoc1 · Member · Nov 30, 2018 at 12:20 am

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  Hi,

  Regarding the first account, see the Account Recovery support page. Regarding the second account, you may either keep it (whether you intend to use it or not) or close it.