I lost my site !
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my site was darceen.org I changed it by mistake to darceen.com now the link is taking me to another website and i can’t access to mine any more please help I want to restore my site the way it was !
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darceen.org is hosted by Incapsula (Bluehost servers), not by wordpress.com. It is not on our WordPress. COM servers and we cannot help you.
This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
WordPress.ORG login link https://login.wordpress.org/
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
no I purchased the whole thing from wordpress for 2 years !!!! I didn’t get anything from Incapsula mysite was http://www.darceen.org/ from the http://www.darceen.org/wp-admin/ I changed my website name by mistake and made it http://www.darceen.com/ . I don’t own http://www.darceen.com it belongs to some kind of restaurant ! I don’t understand how they let me change to an already existed website !!
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I’m sorry, but as @Timethief mentioned, darceen.org is not hosted at WordPress.com. As such, we are unable to provide any direct assistance in this manner.
The fact that the site may have been built using WordPress, or may mention ‘Powered by WordPress’ (or something similar) simply means it is using the WordPress.org software, which can be downloaded and installed on any web host.
If you’re interested, you can learn more about the difference between WordPress.com and WordPress.org here:
I would recommend getting in touch with Bluehost for support:
https://www.bluehost.com/contact
Best,
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